Support
Get help with QA Systems products, licences, documentation and technical issues.
How Can We Help?
Technical Support
Get help with installing, configuring and using QA Systems tools.
Delivery & Licences Portal
Access your QA Systems portal to manage licences and access available software releases.
Cantata Documentation & Eclipse Updates
Access technical documentation and software updates for Cantata.
Licence Setup
Generate the locking code required to set up or re-host a QA Systems licence.
Download EchoID: Windows | Linux 64-bit | Linux 32-bit
Technical Support
QA Systems customers with active maintenance and support can get help with the installation, configuration and use of our tools.
Support may include:
- Product installation and configuration
- Tool usage and troubleshooting
- Licence and re-hosting assistance
- Secure file transfer where required
- Online technical support sessions
Purchased Through a Reseller?
If you obtained your licence through a QA Systems reseller, please contact them for technical support and quote your tool licence reference number.
Maintenance & Support
An active maintenance and support agreement gives you continued access to:
- Technical Support
Expert assistance when you need it. - Product Updates
Maintenance updates and new releases. - Documentation & Resources
Up-to-date documentation and supporting resources. - Licence Re-hosting
Support when transferring or re-hosting your licence.
Keep your maintenance active to ensure uninterrupted access to support and updates.
Product Safety Complaints
To report a product safety complaint under the General Product Safety Regulation (GPSR), contact gpsr@qa-systems.com.